Question? Check our FAQs!

Entering one of our competitions is easy.  You just need to register and open your account, then follow these steps

To enter the competition:

1. • go to the Website and view the Competition Question, if there is one;
   • complete and submit the online entry form; then
   • purchase the required number of entries; then
   • when you have purchased your entries, submit your answer to the Competition Question, if there is one.
   • All entries must be submitted in the English language. Entries in languages other than English will automatically be disqualified and no refund will be given.
   • Unless you are using the free entry method, the Promoter will send confirmation that your entry has been received and confirm whether or not your answer to the Competition Question is correct.
   • The Promoter will not accept responsibility for competition entries that are not successfully completed, are lost or are delayed regardless of cause, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.
   • By purchasing entries and submitting a competition entry, you are entering into a contract with the Promoter and are agreeing to be bound by these terms and conditions.You may enter the competition for free by complying with the following conditions:
     • send your entry by first or second class post to the Promoter at the following address: 54 Sandwell Avenue, Thornton, Lancashire, FY5 4FX.;
     • hand delivered entries will not be accepted and will not be entered into the random draw;
     • include with your entry the following information:
       • your full name;
       • your address;
       • a contact telephone number and email address; and
       • your answer to the Competition Question (if there is one).
     • incomplete or illegible entries will be disqualified;
     • you may make multiple free entries for any competition (up to any limit placed on entries by the Promoter) but each free entry must be submitted and posted to the Promoter separately. Bulk entries in one envelope will not be accepted as multiple entries and if a bulk entry is received, it will be counted as one single entry;
     • by entering the competition, you are confirming that you are eligible to enter and accept these terms and conditions;
     • your entry must be received by the Promoter prior to the Closing Date. Entries received after the Closing Date will not be entered into the random draw. Proof of posting does not guarantee that you will be entered into the random draw;
     • the Promoter will not acknowledge receipt of your entry nor confirm if your answer to the Competition Question is correct;
     • if the number of entries received reaches any cap or limit before your free entry is received, you will not be entered into the random draw.

Our competitions last for a fixed period. Details for each draw are featured on the Live Competition page on our website.

The prize draw will take place on the date stated in each competition details.  The draw itself will be available to view on social media channels via a live stream.  Winners will then be contacted and a record of the winner of each prize placed on the website.

The maximum number of tickets for each competition are displayed in the draw details. This maximum number is fixed and will not change.

Both the maximum number of tickets for sale, and the total of tickets sold so far, are displayed in the draw details.

Once the payment process has been completed you will receive an email containing your ticket details.

Each competition has a fixed number of available tickets for purchase.  Your chances of winning can be calculated from the number of tickets you have purchased from the overall number of tickets sold for each competition.  The maximum number of tickets available for each competition is fixed and will not change once the competition is live.

You can view your tickets and transactions in the My Account section of the website.

Unfortunately not, the purchase of a ticket is final and cannot be either amended or withdrawn.

Please use the forgot my password feature on our website

The cost of each ticket is clearly stated by each competition and won’t change during the sale period.

We use secure, encrypted connections across our website and do not hold your card details on our servers.

Winners will be contacted using the email address and mobile number associated with your registered account.  Please also check back on the website after each prize draw where the winner will also be featured.

We will arrange for delivery of your prize with you

We aim to only provide the prize as advertised in our prize draws with no cash alternative.  We may however offer you either cash or a voucher as a replacement for a prize.  This is entirely at our discretion

To ensure transparency we will ask you to take a photo of you and your prize to go onto the winners page of our website but this isn’t a necessity and you have the right to remain anonymous.